This page is for questions and answers relating to NDP3 resources.

For general information and advice on developmental verbal dyspraxia / childhood apraxia of speech, please see the Information links.

If you have a question about NDP3 resources that isn’t answered on this web site, please feel free to get in touch using one of the methods on the Contact page.

To contact The Nuffield Hearing and Speech Centre, please refer the Contact page.

Ordering and Delivery

Yes, we are happy to accept purchase orders from everyone who uses our resources.

Please make sure that the order includes a delivery contact name and telephone number at the delivery address.

We will generally arrange shipping, send an invoice and leave you to make payment under normal terms.

Yes. Please click here to go to our online store

Heavy items (NDP3 Complete, Therapy cards) will be delivered by courier.

Lighter items (Assessment, Articulograms, NDP3 Speech Builder, Manual for Training) will be delivered by post.

Courier delivery: typical delivery times in working days from despatch
Mainland UK 1-3 days
Ireland 2-5 days
Europe, Australia, USA, Canada 4-7 days
Rest of world 5-9 days

Postal delivery: typical delivery times in working days from despatch
Mainland UK 1-3 days
Ireland 2-5 days
Europe, Australia, USA, Canada 7-14 days
Rest of world 7-14 days

Yes. We are happy to work with you or your freight forwarder to arrange shipping anywhere in the world. Please contact us with details of your order so that we can make the most economical arrangements for you.

NDP3 Complete resources are stored on our behalf by a logistics specialist. They are unable to offer a ‘retail’ service for customers wishing to collect their purchases. Our UK shipping prices are included ‘at cost’ so there is minimal benefit to arranging collection.

Please email us with your request. We will arrange a download of the software and email an invoice.

You can pay by cheque, bank transfer or credit card/Paypal.

About NDP3 Complete

NDP3 Complete weighs approximately 9.3kg – it is a substantial set of resources.

NDP3 Therapy cards weigh approximately 3kg, or 6.5lbs.

NDP3 Articulograms and Assessment flip-book weigh approximately 0.5kg or 1lb.

NDP3 Speech Builder is currently offered as a download only.

NDP3 Complete includes a full set of Therapy picture cards, a set of 7 Assessment flip-books and a set of Articulogram cards. The cards and flip-books are also available separately for therapists who find them a useful addition to their range of materials.

Yes – cards and flip-books are available separately, in colour or black and white. Please see our shop page to explore a wide range of individual and bundled items

Yes, the Assessment forms are included in several of the bundle options.

NDP3 Speech Builder

NDP3 Speech Builder is licensed on a ‘per-user’ basis.

It is available under a range of options: single user, 2-user, 3-user, 5-user and 10-user.

Please contact us for information on using Speech Builder for the education and training of speech and language therapists and other professionals.

Yes, details of how to download and install are provided at the point of purchase.

NDP3 Speech Builder works on Windows and Mac (OSX) PCs earlier than Catalina. August 2024: A new version of NDP3 Speech Builder based on html5 that can run on all PCs including Windows, OSX and Chrome plus tablets including iPad and smartphones, is in development and will be released as soon as possible. Please subscribe to NDP3 Updates on our contacts page to receive further information.

Payment/currencies

We are happy to accept payment by cheque or bank transfer in Sterling, Australian/US/Canadian/New Zealand Dollars or Euros.

Our online store allows you to pay in your local currency – please make sure you select the correct country for delivery.

For purchase orders, we are happy to accept payment in any currency. If your local currency isn’t shown in our online store please contact us.

Yes – our online store will allow you to buy resources priced in your local currency. Please ensure that you select the correct country of delivery. You can change the country of delivery even when items are in your shopping cart.

If you have any questions regarding payment, please contact us.

NDP3 Training courses

Yes. We currently run courses for qualified SLTs. You can find details of the planned courses on our Training page.

We offer standard and bespoke courses for SLTs. Click here for more information.

We don’t run training courses for parents. Each child’s needs are different and methods that may work with one child could be unhelpful for another. A therapy programme should be designed for an individual child by the therapist working with him or her.

Resources such as NDP3 Speech Builder, used under the guidance of a qualified Speech and Language Therapist, can be a useful addition to therapy. Parents should always be guided by their child’s therapist.

Some of the organisations listed on our Support for Parents page.

NDP3 Training