Ordering and Delivery
Can I order using a purchase order?
Yes, we are happy to accept purchase orders from everyone who uses our resources.
Please make sure that the order includes a delivery contact name and telephone number at the delivery address.
We will generally arrange shipping, send an invoice and leave you to make payment under normal terms.
Can I order online?
Yes. Please click here to go to our online store
How long does delivery take?
Heavy items (NDP3 Complete, Therapy cards) will be delivered by courier.
Lighter items (Assessment, Articulograms, NDP3 Speech Builder, Manual for Training) will be delivered by post.
Courier delivery: typical delivery times in working days from despatch
Mainland UK 1-3 days
Ireland 2-5 days
Europe, Australia, USA, Canada 4-7 days
Rest of world 5-9 days
Postal delivery: typical delivery times in working days from despatch
Mainland UK 1-3 days
Ireland 2-5 days
Europe, Australia, USA, Canada 7-14 days
Rest of world 7-14 days
Can I arrange my own international shipping?
Yes. We are happy to work with you or your freight forwarder to arrange shipping anywhere in the world. Please contact us with details of your order so that we can make the most economical arrangements for you.
Can I collect my order from your warehouse?
How do I order Speech Builder at the parent/carer rate?
Please email us with your request. We will arrange a download of the software and email an invoice.
You can pay by cheque, bank transfer or credit card/Paypal.
About NDP3 Complete
How much does NDP3 weigh?
NDP3 Complete weighs approximately 9.3kg – it is a substantial set of resources.
NDP3 Therapy cards weigh approximately 3kg, or 6.5lbs.
NDP3 Articulograms and Assessment flip-book weigh approximately 0.5kg or 1lb.
NDP3 Speech Builder is currently offered as a download only.
Does NDP3 come with a set of Therapy cards and/or Assessment flip-books?
NDP3 Complete includes a full set of Therapy picture cards, a set of 7 Assessment flip-books and a set of Articulogram cards. The cards and flip-books are also available separately for therapists who find them a useful addition to their range of materials.
Can I just buy the Therapy picture cards, Assessment flip-books or Articulogram cards?
Yes – cards and flip-books are available separately, in colour or black and white. Please see our shop page to explore a wide range of individual and bundled items
When bought separately, do the Assessment flip-books include the NDP3 Assessment?
Yes, the Assessment forms are included in several of the bundle options.
NDP3 Speech Builder
What are the licensing options for Speech Builder?
NDP3 Speech Builder is licensed on a ‘per-user’ basis.
It is available under a range of options: single user, 2-user, 3-user, 5-user and 10-user.
Please contact us for information on using Speech Builder for the education and training of speech and language therapists and other professionals.
Is NDP3 Speech Builder available to download?
Yes, details of how to download and install are provided at the point of purchase.
Does NDP3 Speech Builder work on any operating system?
NDP3 Speech Builder works on Windows and Mac (OSX) PCs earlier than Catalina. August 2024: A new version of NDP3 Speech Builder based on html5 that can run on all PCs including Windows, OSX and Chrome plus tablets including iPad and smartphones, is in development and will be released as soon as possible. Please subscribe to NDP3 Updates on our contacts page to receive further information.
Payment/currencies
Can I pay in my own currency?
We are happy to accept payment by cheque or bank transfer in Sterling, Australian/US/Canadian/New Zealand Dollars or Euros.
Our online store allows you to pay in your local currency – please make sure you select the correct country for delivery.
For purchase orders, we are happy to accept payment in any currency. If your local currency isn’t shown in our online store please contact us.
Can I pay in my local currency online?
Yes – our online store will allow you to buy resources priced in your local currency. Please ensure that you select the correct country of delivery. You can change the country of delivery even when items are in your shopping cart.
If you have any questions regarding payment, please contact us.
NDP3 Training courses
Do you run training courses in the management of developmental verbal dyspraxia/childhood apraxia of speech?
Yes. We currently run courses for qualified SLTs. You can find details of the planned courses on our Training page.
Can you run a training course for my organisation/in my area?
We offer standard and bespoke courses for SLTs. Click here for more information.