Welcome to the Speech Builder support page. Please watch the videos below. If you need help with installation, see ‘Installing NDP3 Speech Builder for the first time’ below.
Before installing NDP3 Speech Builder, your computer needs to have a copy of the Adobe AIR Installer running:
This opens in a new browser tab. Follow the on-screen instructions to install Adobe AIR. When done, come back to this tab.
Locate the downloaded file ‘NDP3 Speech Builder 113’ and right-click it
– In Windows, select the ‘Install’ option
– In OSX, select the ‘open with … Adobe AIR installer’
3. Follow the on-screen instructions
Windows will add a Speech Builder icon to your desktop. On a Mac, you can add it to the dock by dragging it from the Applications folder onto the dock.
I need to move Speech Builder to a new computer/my computer is being upgraded
If you need to move your copy of Speech Builder from one PC (first PC) to another (second PC):
Contact us by email, indicating your license key, and we will reset it, ready for the re-installation/upgrade.
If replacing: uninstall NDP3 Speech Builder on the first PC and install Speech Builder on the second PC
If upgrading: in most cases, you will not need to re-install the software but may need to re-enter the license key.
When prompted, type in your license key
If you need to transfer projects from the first to the second PC, see below
I’m having trouble saving projects/images are disappearing from Projects
This issue may arise where existing Projects are being used as the basis for new Projects, perhaps to take advantage of images that are already coloured in. If this occurs, please create the new Project using the ‘New Project’ button, adding a template and images as required from scratch. Then save the Project as normal.
I need to transfer my NDP3 Speech Builder projects from one PC to another
To transfer projects from one PC to another, such as when upgrading a PC or setting up a new PC:
Projects are stored in a location called ‘myprojects’ in a subdirectory underneath:
…NDP3 Speech Builderprojectsmyprojects
If you cannot locate this folder, make a note of one of your Project names, say ‘Ambulance’ and use Explorer/Finder to search for this.
Once found, use the file location to navigate to the myprojects folder. Then copy the files in this folder to a memory stick or external drive and add them to the corresponding folder on the new/upgraded PC.
I’ve just installed Speech Builder - do I need to enter the license key straight away?
You can add the license key at any time (click on the Extras button) up to 4 weeks after installation.
After 4 weeks or so, the software will require the key before running. You need only enter the key once.
Speech Builder will then run only under the login of the user who entered the key.